Bringing back the “enV” name, the LG enV Touch (VX-11000) is the upgrade to the popular LG Voyager (VX-10000), which was released in late 2007. The phone keeps the same form factor as its predecessor, but is now slimmer and more stylish. The enV Touch has many new features, normally found in more expensive devices, such as video editing and a office document viewer.
LG enV Touch VX-11000 Specifications:
- Provider: Verizon Wireless (1.9 GHz /800 MHz CDMA)
- Displays: 3-inch 800 x 480 pixels & 1,600K colors
- Camera: 3.2 Megapixel Camera w/ Autofocus, Flash & Image Editor
- Music: MP3, WMA, Unprotected AAC/AAC+
- Memory: 250Mb (internal) / 16GB microSD (external)
- Battery: 260 Minutes Talk Time & 408 Hours Standby
- Other: Bluetooth 2.1+EDR | Stereo Speakers
The Body: 3.5/5 stars
There is no doubt that the enV Touch is a large phone; 4.5 inches tall, 2 inches wide, and over a half inch thick. Despite being a tad bit too large, it actually looks a whole lot more attractive than the Voyager and the Dare. The back of the phone features a soft rubberized texture with a unique engraved pattern which offers a decent grip. The left side has the camera trigger, volume toggle, and the display lock button. A 3.5mm headphone jack and a microSD slot can be found on the right side. On the bottom you’ll find the microUSB connector which serves two purposes: charging and data transfer. The face of the phone has a large 3-inch touch screen and three “brushed metal”-looking physical buttons at the bottom: send, clear, and end. The clear key seconds as the voice command button when on the home page and initiates voice memo recordings when held down. When you flip open the phone you are introduced to another 3-inch display, stereo speakers, a full QWERTY keyboard, and a navigation D-pad. Compared to the Voyager, the keyboard now has larger keys and remains well spaced at the same time. LG has finally placed repositioned the “space bar” to the center of the keyboard instead of two “space bars” on the bottom left and right as they were on the LG Voyager, LG enV2, and LG enV. Overall, though the enV Touch isn’t the most compact phones I’ve had for what it offers, but remains functional and isn’t too large to fit into an average sized pocket or purse.
The Displays: 4/5 stars
We were quite impressed with the resolution and the colors of the displays. The enV Touch’s 800 x 480 pixel display has a higher resolution than the iPhone’s 480 x 320 pixel screen. Both photos and videos look great on both screens. The external display also uses a sensor that dims out the screen as you hold it up to your ear, but I found this to be sometimes problematic since it often didn’t turn back on if I were to try to use the interface during a call. The only way I managed to get the screen working again was to either flip open the phone or by placing my finger over the sensor for a second and then moving it away. Other than that small annoyance, the displays are bright, sharp, and even looks decent outdoors.
User Interface: 4/5
The enV Touch has a similar interface to the Voyager and like its predecessor, duplicates features on the external and internal display. However, not all features on the external work from the internal, and vice versa. For example, photo editing only functions on the external touch screen. To unlock the phone you must slide up an overlay on the screen or press the lock/unlock button on the side of the phone. The home screen has 5 permanent icons on the bottom: messaging, dialpad, menu, phonebook, and favorites. The favorites menu allows you to set 10 favorite contacts for quick access. In addition 3 “widgets” can be placed anywhere the main page; memo, calendar, and clock. The memo is very similar to a sticky note on a Macs. On the right side of the home screen there is an arrow which links to the shortcut menu, which manages all application/utility shortcuts. Mostly any tool on the phone can be placed in the shortcut menu or can also be placed as an icon on the homepage. The interface on the internal display has a more traditional interface, familiar to that most Verizon Wireless phones. The D-pad can be customized to launch various applications when on the home screen. One major problems I ran into occurred when an application on the internal display then closing the phone would exit out of the application and return to the home screen instead of moving to the outer display. Overall, the interface is very intuitive and for the most part it works seamlessly between the two displays.
Messaging: 5/5 stars
After many iterations of the enV lineup, LG has mastered the messaging feature of this phone. The physical keyboard does not need much of an explanation, it works as it should and feels great. The external display also supports messaging, with support for both a portrait and landscape virtual keyboard. The virtual portrait keyboard does the job just fine for quick responses, but is a bit impractical for typing long messages. The horizontal virtual keyboard works a whole lot better than the portrait and is a viable option. The interface enlarges the letters you hit as they are typed and provide haptic feedback as well. The size of each virtual key and spacing helps the usability experience as well, however the internal physical QWERTY keyboard is by far the best solution for messaging.
Camera & Camcorder: 5/5 stars
The enV Touch has an extremely feature packed camera and camcorder interface not found on other phones. The 3.2 megapixel camera can take photos up in various resolutions up to 2048×1536. It features an unusually bright LED flash, which can automatically turn on in low-light situations. The camera uses the auto-focus setting by default, but can be switched to macro for close-up images as well as a manual focus option. The camera has white balance, brightness, color effects, and self timer settings. In addition to these settings the camera has a couple of “goodies” that you will not see in the typical phone camera. One would be the panorama mode, where the phone will actually guide you through the process of snapping a panoramic photo with on screen instructions and then stitching them together. Another would be the smile detection, where the camera will only snap the photo only once the subject smiles to get the best picture. My favorite by far was the NameCard reader, which lets you snap an image of a physical business card and it uses OCR to extract the name, email, and phone number into your contacts. A built in image editor allows cropping, draw on the image, and adjusting the brightness of the photo.
The camcorder can record clips with a max resolution of 640×480 and offers custom white balance, brightness, and color effects. Most phone’s camcorder functions are rendered useless in the dark, but not the enV Touch. The camcorder can switch on the LED flash during a recording which turned out to help a lot. Finally, the enV Touch does a great job with video editing. One of the much hyped feature on iPhone 3GS was video trimming and this plus much more can be done on the enV Touch. The trim feature allows a simple crop, after choosing a start and end point. But say you wanted to cut together multiple parts of a video, that’s where the multi-trim feature comes in. You can cut together up to 3 different parts of a video (3 different start and end points) and the phone will merge these different parts together into one video. The camera in the enV Touch really stands out because of the depth of options presented and puts it clearly ahead of many other phones in the U.S. Market.
Music: 3.5/5 stars
The enV Touch was designed to work as a full time mp3 player with a set of internal stereo speakers and a 3.5mm headphone jack. The music player is organized by Artists, Genres, and Albums. It can also display album artwork which looks good in its sincere imitation of “cover flow”. The player can create on-the-go playlists and manage music storage between the microSD card and internal memory. Music playback supports shuffle and repeat modes. For listening options, the Dolby settings allows you to toggle between preset equalizers, such as bass booster and classical. Audio playback on the speakers was clear with no crackle, even when turned up all the way. One of the features I liked the most was that music application can run in the background. Performing other tasks such as look up a contact or texting is possible without having to exit the music player. I decided to use my enV Touch when I went for a jog. I found it extremely difficult to use the external display to navigate through songs. In addition to the poor visibility due to sunlight, it was difficult to even manage to click the next button or pause my music. Some external controls for music would have gone a long way. Overall the music player felt solid, keeps getting better, and usable but not polished, it needs to be put back in the oven for a bit longer.
Syncing: 4.5/5 stars
The enV Touch uses a standard microUSB port to connect to a computer. It can be used in data mode, which shows up as an USB Mass Storage Device on a computer and allows you to manually transfer photos, documents, and music to the microSD card. The other option is to use the phone in music mode, in which it can be synced with the Verizon V Cast Music with Rhapsody program or with Windows Media Player as an MP3 player. The charger is also modular, the AC adapter is actually a USB charger. The same cable needs to be disconnected and is used to sync with your computer. One small quirk I noticed was the fact that the phone significantly heated up while charging. It wasn’t too hot that I’d be concerned about the phone getting damaged, however constant heat isn’t good for batteries, meaning a reduced lifespan.
Document Viewer and Other Features: 4.5/5 stars
The phone offers many other features including the now standard world clock, tip calculator, and alarm clock. The one feature that stood out the most was the document viewer, an application not usually found on a non-smartphone. The viewer can read, .doc, .docx, .xls, .xslx, .ppt, .pptx, .pdf, and .txt files. The documents loaded fairly quickly and were fairly readable once zoomed in. I found using the Document Viewer more pleasurable than the iPhone. Mainly since I could simply copy them straight over to the phone’s storage or microSD, rather than having to email them to myself as you have to do on the iPhone.
Conclusion:
After using the enV touch for a few weeks, it has left us with a very good impression. I would say as of now, it is the best non-smartphone on the Verizon Wireless network. It has an amazing display, two displays to be correct, and excellent media features. It supports a full HTML web-browser, VZ Navigator, V-Cast videos, voice commands, and text to speech. If you are looking for a new phone and just can’t justify paying those required high rates for data plans associated with smartphones, the enV Touch is a no brainier. It has a solid set of features that just about everyone from a casual consumer to a tech-junkie can appreciate. It is available online and in Verizon Wireless stores now for $150 for new customers. Existing customers eligible for upgrade should be able to knock off about $50 to $100 based of the type of calling plan they currently have.
Buy: $99 for LG enV Touch
Links: Verizon Wireless
I’ve had my EnVtouch for about 5 months now I really like it but everytime I make a call or call my VM the screen goes black right after I dial. I can’t put my password in or delete a VM unless I open up the phone then reclose it the screen will re-appear. I have been through all the settings am I missing something? I went down to Verizon and couldn’t give me a answer.
Sean,
I had the same problem (see somewhere above). I called customer service and explained it to them that that was happening and that I even double checked all my settings. They sent me another one (It’ll most likely be a refurb but the one I got in exchange was in excellent condition, even had all the new stickers covering the screens, etc.)
Thanks Barb I failed to read your posts above till after i had posted and I have tried everything, so I guess I will call customer service rather than going to the store. I take it this has cured your problem with the screen going black after dialing?
Hmm… I posted in the wrong spot. LOL
Yep. No more problems.
I think it’s part of the gamble of buying them when they first come out and the bugs have been found
Barb did you have a screen protecter on the old one or your new one? Just curious.
On the first one, I kept that sticker on the face that comes when you get a new phone (I never peeled it off. I’m weird… they have no air bubbles and stick better than when you put a new one on.) I calibrated it with it on there and everything, it wasn’t a sensitivity issue.
On the one they sent me, I still kept the sticker on AND have it in a leather case that has a thin plastic face on it – works fine.
Thanks for the info!!!
No prob. :o)
The included plastic piece on the front screen often causes that problem. Be sure to remove it. If you get a screen protector, make sure it has a cutout for those sensors at the top. Otherwise it will have the black out problem.
I just cut out a piece of my screen protecter where the sensor is at that seemed to fix the problem. I had one of those non-scratch thick sheets put on now the screen lights when I pull it away from my face.
Yep. No more problems.
I think it’s part of the gamble of buying them when they first come out and the bugs have been found.
I’ve been trying to figure out how to put music onto the memory card and have it show up on the phone but it won’t, do i have to use rhapsody? or is there another way i can transfer them?
Jacob my phone will only sync up with Windows Media player which usually is on windows xp or vista. I have a 2gb card in for mostly music. I had a Zune that broke and had bought a lot of music from there site and the media player will pull anything I have downloaded over to sync up. I’m not sure about I-tunes or anyother mp3 site. Once you get it loaded though I think the phone is better than any mp3 player, you can adjust music settings, make music folders and has great sound through a good head set.
Okay, so I just got the enV Touch today! So excited. But I was reading some comments on here on how to put things onto your mircoSD cards, but i want to know how to pull things off of it. :O any help would be great.
I just got lg enVtouch and when i get a pic from someone it is like a thumbnail size how do i get it to show full size?
I got an enV Touch last week and used the “LG Outlook Sync” to transfer my laptop’s Outlook calendar to the phone. It worked well enough, but the problem I’m having is related to the reminder feature. Most of my appointments have a reminder alarm which I like on my computer, but not on my phone. Is there any way to globally stop the phone from making any noise at appointment times without editing every single appointment on the phone’s calendar? Thanks. Amy
I am planning to get an enV Touch soon, but i want to know 1 thing first. I have many songs saved onto a SD card from my old phone (which is an Alias by verizon) and if i transfer the card to the enV Touch, will the phone format the card and delete everything on it?
Mark,
I transferred my SD card from my Dare and I didn’t lose my tunes or my pictures.
thanks Barb.
Okay… So I have a question. Just got the enV Touch today. Pulled the microSD card out of my old Motorola VE20, and put it into the Touch. Doesn’t do anything. I can’t access any of the 70 some songs on the card or any of my old photos… Any suggestions as to what I’m doing wrong?
What does everyone think of the new “Touch” called the “Chocolate Touch”? I’ve seen some comparisons and contrasts between the two… in my opinion, I’m sticking with the regular “Touch” because it has both the Virtual and QWERTY keyboard, since the Chocolate Touch has only the Virtual keyboard. Maybe the CT (Chocolate Touch) has no “flip” to open the phone like the regular Touch does? On an un-related note, both Touches have no mobile TV like the LG Voyager did. That really bites!
the touch does not have a flip out QWERTY. i like the CT however because of it’s music capabilities. i still prefer the enV touch though.
Yeah… I saw some features not present in the EnV Touch: FM radio and something else I can’t remember that is present in the Chocolate Touch. But at least, it lacks the QWERTY keyboard that the EnV Touch does, so that’s why I’m sticking with the EnV Touch. STill a great phone, though! :-D
Hi all..just got the new “touch” yesterday and I love it..except it keeps dropping my calls! Battery is charged, but my calls get dropped and it’s SO ANNOYING! My husband also got one yesterday and he’s had no problems. Am I doing something wrong? Have other people had this problem? Thinking of heading over to Verizon tomorrow to have them check it out..
This is just a thought but you may check your Back Light timer on the front screen may be your hitting the End key with your cheek.
I have another question. Are there seperate themes that can be used? If so, do i have to buy them or are some included with the phone?
So I was scroling up to unlock my phone and my date/time scrolled up to and went to my shortcut menu which was a trash can..any way of getting it back??????thats is my life!!!!!!!!!
@Sarah, you should be able to touch on your shortcuts menu again. If it’s not listed there, touch on the ADD button at the bottom of that screen. It will give you a large list of options to add. Find it there… add it to your shortcuts page. Then drag it back onto your main screen (desktop.)
I have the LG enV Touch & have not been able to figure out if the phone can be put on speaker phone mode without opening it. Does anyone know whether the phone can be put on speaker phone & have it closed?
Sorry Don… only in open mode. We fussed with that for a couple of hours and finally read that it’s only in open.
Speaker mode can be enabled w/phone closed…after a call is made, the dial pad activates, then touch the square white menu on the bottom right corner, the ‘speaker on’ option is there.
so on my env touch the arrow thats supposed to be on the right side of the main screen is stuck in the top left corner. does ne one know how to fix it?
Yes! I have the same problem with the arrow stuck in the top left corner! Just happened today. How to fix?
Enjoy your Env touch. I loved mine, then alltel sold to Verizon and I had to switch companies…and now I can’t get one cause AT & T doesn’t have them.
Can one be unlocked to use on AT & T?
I want to put audio books on my Touch but when i sync them the file names change and nothing is in numerical order like i have in in my media player. anyone know how to keep the file names from changing?
thank you!
Wow.. lots of comments on here! Ha ha… anyway, got another problem here: I own Windows 7 (64-bit) Ultimate Version… of course, the phone came shipped with the USB micro-B cable. So… I bought a bluetooth dongle a couple of months ago or so.. trying to let it communicate between computer and my phone through BitPim software. Well, I’ve tried several comm ports (5, 7, 9, etc…) and none of them works. What gives? I’d like to back up my stuff over Bit Pim in case I lose or someone steals my phone. I’ve also read their help manuals (which they were good), but still doesn’t help me communicate from all communication mediums. Any ideas? Thank you very much! Help is much appreciated! :-D
does enV touch has its own wifi? im about to buy my own cellphone
Yes
Is there a way to set in messages to display the prior message when replying? I hate getting messages a day or two later that just say “Yes”. I would like to see part of the previous message. Any way possible?
I don’t know if there’s a way to set it as a default, but…
When you have the text message open, click on the top right corner and it will drop down a list of options – select “Reply with copy”
If you go to your messages and click on the drop down menu on the top right. Then click on settings, select messages view and choose the Contact option, your text messages will now be organized by contact. So, when you get a new message saying “Yes”, you can now look through the entire conversation of messages between the two of you before you reply. I hope that helps!
Well I have had the enV since June of 09′ & I am very unsatisfied! I have gone through 3 so far because of the glich in the software & one of them the “r” stuck. Now I am waiting for my 4th replacement & I am ready to get rid of this phone!!! I have had a terrible time with it & ready to go to something else!!!
The date and time on the front screen just disappeared, and I don’t know how to get it back on there. I went to the Clock WI setting, but don’t have an external clock setting, just an internal. Any suggestions
I had this same problem today. close the phone and go to the front screen. click on the arrow and the shortcuts menu will come up. at the bottom of the you will see an icon that says “clock widgets” hold that and drag it up to the main screen. The clock should be back. Hope I helped!
i got it and i hate i it was a waist of my money and i had like 4 and they all got messed up it sucks DONT BYE IT its not worth it
i have had this phone for a few months and its awesome, its simple, but thers alot of things you can do on it! i was very impressed with the grat quality pics BUT one day, right before i needed to record something, i pressed the camera button and it told me ” camera star error” so i took out the battery, turned it off, nothing. nothing i tried worked? im not the only one who has ahd this problem but its very confusing. iv heard that pressing the lens down (becasue its out of place)and by pressing it should work again. For me though, it didn’t. Iv asked everyone i know and cant figur out the answer! any ideas? ( oh and cant go to the verizon store so, yeah)
I’ve had the phone since Aug… it just started acting up. When I get a visual voicemail the lock screen comes on and the phone dims but it does not go to a black screen (no matter what I set the backlight time for). The phone gets hot and the battery dies…. I brought it to the store today and they installed 3 software updates (30 mins). It didn’t fix the bug. So I called tech svc tonight & after an hour of my time and resetting the phone back to factory settings it still does the same thing… Any insight anyone?