Last week Sprint announced the availability of the Samsung UpStage (aka SPH-M620). Sprint was kind enough to provide Skatter Tech with a unit for review. The dual-sided UpStage is notable due to having a phone on one side and a iPod-like Mp3 player on the other.
Although the phone is extremely compact, at first glance, the front side of the phone looks dull due to the tiny LCD display. However everything changes after turning the unit around to the backside. In terms of basic features the Samsung Upstage features a 1.3MP camera, microSD, Bluetooth, and background Music Playback. As a bonus Sprint’s service allows access to 99 cent music downloads, Live TV, Internet Radio, Games, Web Browsing, and other Power Vision services.
Samsung SPH-M620 Specifications:
- Provider: Sprint Exclusive (CDMA)
- Form Factor: Dual-Sided Candy bar
- Dimensions: 1.73W x 4.07H x .37D inches
- Battery: Up To 6.3hrs Talk Time with Wallet
- Screen: Front 176×65 & Back 176×220 pixels
- Digital Camera: 1.3 MP with 5x Digital Zoom
- Storage: ~53MB Internal + MicroSD (2GB max)
- Sound: Standard Headphones with Adapter
- Others: Bluetooth v1.2 + 4hr Wallet Battery
- Price: $150 + Tax w/ New 2-Year Contract
UpStage Body: 5/5 stars
This phone is tiny, measuring only .37 inches thick, making it thinner than the Motorola RAZR. Although a bit larger, the phone resembles the shape and form factor of an iPod Nano. The front side of the phone has a Alpha-Numeric Keypad for making calls or text messaging. The back side looks like an iPod Nano, but with a large screen and an square touch pad. The phone is small enough to fit in most pockets and can be placed flat on its back or front. The phone almost doubles in size after placing into the battery wallet, which I assume most people plan to use. Although the case allows access to both sides of the phone, it still becomes quite tedious to keep switching back and forth. Despite the fact that the unit is harder to hold with the wallet, the flexibility of removing the case is an advantage.
Displays: 4/5 stars
The front display is extremely small only 176×65 pixels making it hard to read text. Navigating the front display is quite difficult since it can only fit about one-line of data on the screen at a time. Luckily most functions of phone are performed through the large/bright 176×220 pixel screen on the back side. Unfortunately since there is no keyboard on the back, you will find yourself having to “flip” back to the front side for data entry.
Music Playback: 5/5 stars
The UpStage supports playback of DRM-Free MP3s, WMA, AAC, and WAV in addition to music purchased through Sprint’s Music Store. Sprint now offers .99 cent over-the-air downloads of high quality tracks (with a data plan). Music can be sorted by Songs, Artists, or Genre in the interface, however due to the lack of a search function, scrolling through hundreds of track is tedious. We still prefer Verizon’s standardized music playback application, which works on most of their phones. One big bonus is the ability to “hide” the music playback app while listening to music and continuing with other tasks such as browsing the web or playing games. Album Art is displayed during playback in addition to the track title, duration, and artist/album. Also supports playlists & shuffling songs.
Speaker and Sound: 3/5 stars
For a “music phone” the lack of a decent set of stereo speakers might be problematic. The phone’s single (mono) speaker does a mediocre job, which functions as a speaker for calls and music. As the volume level increases, the sound begins to crack. Although this should be fixed in a future model, the issue should be non-existent since most people will use headphones for music. (Adapter for standard headphones included.)
Digital Camera / Camcorder: 2/5 stars
The camera on the UpStage remains a mere 1.3 mega pixels while most new phones on the market are now 2.0. When the camera is activated, you must flip the phone around and use the large LCD on the back as the viewfinder. From our results, the image quality was mediocre and images were blurry even in well lit situations. Video clips may be recorded for a duration limited only by MicroSD capacity, however clips longer than 30 seconds may not be mailed. The small front LCD functions as a tiny viewfinder for self-portraits.
Battery Life: 5/5 stars
Unlike the majority of phones on the market today, the UpStage does not have a removable battery. Instead, the UpStage has a battery built into the unit. Since the unit is small and the talk time is only about 2.5 hours long, Samsung provides a battery wallet with the phone. When the phone is in its case, the talk time increases by over 4 hours. (up to 6.5 hours) Since the case is easily removable, you’ll have the freedom to choose whether you want the additional battery life or light-weight phone to carry around.
Usability & Interface: 4/5
The interface on the front is a joke, it only allows performing four menu actions: view call history, find contacts, add a contact, or send a text msg. Other than that, the only other use of the front is to display caller id, date/time, battery life, signal, and Bluetooth status. The interface on the back is a different story. The back is controlled by using the square touchpad at the bottom. UpStage users must make up & down motions on the left/right sides and left-to-right motions on the top & bottom instead of using circular motions to navigate as you would do on an iPod. (Apple Patent!) In addition the top left/right corners act as soft keys while the other labeled parts are the Menu, Back, and End buttons. The only hark key is the center Select/Play button. Although navigating becomes quite easy after a bit of practice, data entry will remain a hassle. For example, while browsing the web (back side), you’ll have to flip over to enter the URL text and then flip back to view the page. Some applications support an onscreen keyboard, however you’ll find yourself flipping back & forth a lot.
MicroSD: 4/5 stars
Like most phones on the market today, the M620 supports up to 2GB MicroSD cards. Since Samsung intends this phone to double as a MP3 player, as a bonus, they include a USB data cable, which most cellphone makers do not. The included CD assists installing the necessary drivers. When placed in “Sync Mode,” the phone appears as a disk drive. Windows XP users can either manage data themselves or use the included application. Mac OS X users must manage the data on the MicroSD themselves since the included software is Windows Media Player based.
P.S. 1GB microSD cards cost only about $12. 2GB microSD for ~$25
Bluetooth: 5/5 stars
The Samsung M620 uses Bluetooth 2.0, which supports the use of Stereo Headphones for music playback, in addition to standard headsets. The Bluetooth can also be used for transferring contacts, printing photos to wireless printer, and to connect to computers for use as a wireless modem. Another new feature is Audio Caller ID, which reads out a name or phone number when using a bluetooth headset. From our testing, sound quality was excellent there were no issues with pairing devices or other features.
Sprint Power Vision: 4.5/5 stars
At this time most Chatting, Navigation, and Gaming apps are not yet available for the M620 due to compatibility issues because of the unique controls, however new working versions should be available soon. Applications such as Google Maps Mobile and Opera Mini work great. The On Demand section provides access to News, Weather, Movie Show Times, Maps and more. Sprint Power Vision offers access to thousands of clips and Live TV channels such as ABC, FOX, MSNBC, CNN, and Comedy Central (plus radio). One of my favorite features is the built in Podcasting client, which streams any podcast you choose directly to your phone without the need of a computer. Saves the hassle of having to sync new files.
Designs similar to that of the UpStage have been available in Asia for a while, yet this marks the release of the first dual sided phone in the U.S. Although we like this phone a lot for its new innovative and compact style, text entry remains a hassle and is probably the #1 problem. Other than that, another thing we found frustrating was that songs you own may not be used as ringtones. Anyways this is one of the best phones Sprint has had in a while, therefore if you are ready to upgrade you should consider this. The Samsung UpStage is available in Sprint Stores and Online now for $150 + tax with a new 2-year contract. In my opinion this is quite a good deal since Sprint includes the Battery Wallet, headset adapter, USB Sync Cable, and a 64MB microSD all of which is not normally included.
DEAL ALERT: FREE Samsung UpStage (M620)
Links: Sprint.com | SPH-M620 Spec Sheet
Product Shot: High-Resolution UpStage Image
Help & Support: fourms.skatter.com
WTh! it cuts off and then it wont cut back on, what is this, ive gotten so many compliments for this phone and now it fails me when i need it most, what happens next si the screen gonna fall out? or the buttons pop off?
aghh i’ve charged it up all day and it lights up when u plug it in but when u take it off and try to cut it on, it WONT turn on, aghh, this is a crap phone and im stuck for another year. =/
please get at me if u know a solution http://www.myspace.com/moneyman213
Does anyone know how to bluetooth ringer from the upstage to another phone ine tried everything and for some reason my ringers doesnt show up in the Mass Storage. And to all the people that are trying to get ringers go to funformobile.com on your cell or PC and they have videos, ringers, screen savers and alot of other cool stuff. So if anyone knows how to bluetooth ringers let me know. Thanks
PT. Mann, I have the upstage too like everyone else, but this sucks not letting me use “my” music off my “my” computer to use as a ring tone. But hey, if anyone has something just let me know at HEUSA01@MYWDO.COM
ok so i have the upstage and it freezes sometimes anyone have a solution for me? also i use http://www.myxertones.com/ to make my ringtones… however the sound quality is sucks sounds alll fuzzy and just static like… does anyone have any solutions for me? thanks
okay so i get that you can use these free download places to get the ringtones, but hello people it costs money to subscribe! i want to use the bluetoothed ringtones i have, but cant. im willing to make my own but i DO NOT WANT TO PAY FOR IT. really, do you need to pay at mixxer[3guppies] and stuff?
Guys this phone is garbage it acts like a reffurbished phone. Don’t buy it just cause of its mp3. Trust me it sucks i have it..=]
hey i have sprint Samsung Upstage M620 so how can i download ringtones for free or i have ring tones in memory card so how can i put into my phone or how can i recive ringtones by bluethoot so help me out i all ready try lot
pls email me at famous2175@yahoo.com
OKK well 1st of lemme start by sayin tha phone sucks….but u kno i bought it when it wuz kinda new i had tha 2 yr upgrade n at tha time dat wuz pretty much one of sprints better phones at tha time cuz sprint is gay when it comes to phones…AIGHT n0w dealin wit ring tonez there is a program u can download !!!FOR FREE!!! called mptrim jus google dat hoe n ull find it den anysong dat u have on ur comp u can take out a part of dat song n create a ring tone…FYI make a ringers folder and alwayz “SAVE AS” thennn u can go to FUNFORMOBILE.COM and theres a lil link along tha left side sayin upload ringers go there n ull kn0 wut to do….REMEMBER IZ FREE!!
if iz not lettin u do it for free ur in tha wrong spot patna…
tha only trick isss that u have to have tha sprint vision pack or w/e iz called to get on tha internet when it gets sent to ur fone for free
but lyke i said tha fone sucks dey need to come out wit dat LG VOYAGER!!
The easiest way that I have found to put ringtones is by using a free service from the site http://www.ventones.com
ventones
Just go to their site, and they have a free Phone Uploader tab.
You can send an mp3 file and you’ll receive a special file , which your sprint phone will recognize and save as a ringtone.
You can also downgrade the mp3 file to a qcp file, but the quality isn’t that great. But some sprint phones only take qcp files.
I’ve used Ventones for all of my ringtones on my LG muziq.
Samsung has a 1 year warranty for all phones. Call 1-800-SAMSUNG. They email you a postage free mailing lable and replace or fix. (unless there is damage or water damage to the phone) Shipping back to you is also free. Good luck!
[Comment ID #39571 Will Be Quoted Here]
It works perfectly.
I have had the upstage now for a year and I hate this phone right now as i type this the phone is stuck in headset mode and I don’t even have a headset for it. How crazy is that. The phone cuts off by its self when I go to certain pictures. This phone is not recommended for anyone too get. The only reason that I have not gotten rid of it yet is becasue I can’t get a discount for an upgrade yet. This is the worst phone ever DON’T BUY THIS PHONE!!!!!! O’Yea Before I forget the power pack is great but don’t pull to hard cuz it will break just like mine did.
Most carriers will DISABLE the ability to use MP3 ringtones UNLESS you buy them, or transfer them using the online method (downloading from the net). The ONLY current work-around for the UpStage and most other Samsung phones is to make a ringtone as a VIDEO. Now, I don’t suggest recording a music video with the phone and setting that as the tone, cause the quality will suck.
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HERE IS HOW TO SET CUSTOM RINGTONES ON THE UPSTAGE m620:
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1: Find the song you want to use as the ringtone.
2: Download an audio editing program like Audacity (Google Audacity) – Avail. for Windows and Mac
3: Cut down your song to a 30 second clip or less… (your choice really).
4: Save the new clip onto your computer as either a WAV or MP3.
5a: CONVERT the file using mediaconverter.org/ or any other free file converting site/software.
5b: Select the file you want to convert, then choose the format “3G2”, convert the file, and download it.
6: Connect your MicroSD card to your computer.
7: Place the new .3g2 file onto the card under the folder DCIM > 100SSMED (if the DCIM folder doesn’t exist, put the card back into your phone, set the phone to save photos to your memory card, and then take a photo, the go back to step 6.
8: Put the card back into your phone.
9: Go into Menu > Settings > Sounds > Ringer Type > Voice Calls, choose w/ or w/o Caller ID, Select My Videos, find the tone you want. And Voila! You have your custom Ringtone in crisp, clear sound!
Oh… AND I DO NOT RECOMMEND THIS PHONE!
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The phone’s interface and usability should be rated 2/5 – It REALLY is a joke. Sure, texting is okay for only 3 lines at a time, but the touch nav is too sensitive and misfires ALL the time, only 4 menu functions on the front, and the Music player that is built into my phone has a MAX number of songs it can hold before it stops working.
DO NOT GET THIS PHONE!
ALL YOU HAVE TO DO IS INSTALL SPRINT MUSIC MANAGER thats the disc that the phone comes with because that allows you to transfer music to your phone you can’t take music form your phone and copy them to your pc in the sprint music manager they give you steps on how to transfer music from pc to phone its easy i do it every day in sprint manager go to edit add music to manager add music and see thoses 3 boxes on your phone 1 says buy music the other saysmusic library and the last says Sync My music go to sync my music you have to connect the usb cord first then on music manager go to help and they will help you i hope you guys get it ok bye
no get this phone ok it might be sensitive but my red samsung m620 phone that costs $400 works fine my phone holds 15 songs so what r utalikng about dan S just put this phone on lock when your not using it duh or it will call people and you don’t know it because maybe its in your purse and and your moving around and you press buttons by accident hello!!!
@ Michelle,
Umm.. yeah 15 songs is okay.. but once you get to around 128. the main music player stops loading properly. The other Media Manager works fine, but you it doesn’t run in the background like the other music player.
The hold lock is stupid tho. I’m one for noticing the slightest detail in erganomics when it comes to products. I personally don’t like the Hold switch. I find it a pain to have to switch it on and off everytime I want to use the phone and then put it away. Samsung should have made the battery pack have 2 hard covers, instead of the battery on one, and a flimsy piece on the front. I get all these black photos and randomly call people all the time. Now I have speed dials require 2 digits, just as a safety :P…
As for the usability… I still think the touch pad is a ridiculous idea. You have no assurance that you’re about to actually go up, or move left on the menu when you make those movements. Physical keys at least give you a response and guarantees that you’re indeed pressing that button. Plus… Don’t you agree its sort of stupid to have to go to the Back of the phone to access the calculator, when ultimately you have to flip back to use it??? If the front had more menu items and access to the rest of the phone, THEN I might not whine so much, but… Its just a very poorly designed phone.
well i think this is a nice cool phone it works well now i have 16 song in my phone what do you mean 128 do you mean 128 songs wow thats alot my phone i don’t have and of theses problems that everyone else has and how do you get free ringtones again dan cause i tried it and it did not work at all
funformobile.com is a website that gives you free ringtones. and dan s. i don’t know whats wrong with your phone but i have over 200 songs on my phone and it works just fine.
@ Michelle
Yeah, I mean 128 songs. As for the ring tones, my instructions teach how to make “video” ringtones, which is sort of a work around to get around the locked phones. The only other way to get free ringtones would be to use a website like the one Keyon suggested, however you NEED to have text messaging and the web browser plans so that you can get a text message with a link and the ability to go online on your phone and download the file. If you need help with making a video ringtone (by video, I don’t mean that it HAS to play a video, its just how the file is), just let me know and I can walk you through it.
@Michelle and Keyon
Its not an exact figure, but the one music player, the one that lets you put it in the background and lets you text and do other stuff at the same time, doesn’t load completely if I have too many songs. All it does is say “loading # of # songs…” then it stops and stays on that screen. The Media player allows me to listen to my music and I have probably 200+ songs as well…
@Dan S
I followed all the steps that you posted. But when I save the file from the .3g2 file into the DCIM > 100SSMED it doesn’t recognize the file. Then when I select my video on the phone it says media file saving has failed. What am I doing wrong?
@Shayla N
How are you connecting the memory card to the phone?? Are you using the phone and a USB cable, or a MicroSD memory card adapter? I’m sure this wouldn’t make a big difference, but the way I do it (because I’m on a Mac) is I take the memory card out of my phone, slip it into an adapter, put that into a card reader and plug that into my computer. Then I navigate to the appropriate folder and save the “video” ringtone there. Then after that it really should be as simple as putting the card back into the phone, and setting up your ringtone as that video file. The only other reason why I’d think it would give you that result is if your 3g2 file is corrupted when you convert it. You can try using a different online file converter like http://www.zamzar.com which does the same thing.
It’s easy to put your own Ringtones in your UPSTAGE, do the following:
Download a program called “Tone This” at http://www.download.com. It’s easy to use Just Open the MP3 song, Select the part you want, Play it until you’re satisfied (Remember not more that 30 Secs). Press “Send to Phone” Button, Press “Finish” then “Finish and Save to my Locker”. The File is a directory located in your Documents Folder inside “My ToneThis\favorites”. There you’ll see a file with mp3 extension and a weird name like “tt01284” for ex. This file is unusuable for this phone, so you have to convert it to 3GPP. Go to this site http://www.mediaconverter.org, upload the file using the third option, press “Next”, Select 3g2, “Next”, No changes, “Next” It will do the conversion process and then Press “Download Now” to download the file.
Save this file into the MicroSD Memory in the DCIM\100SSMED Directory.
Assign the Ringtone as a Video, the trick is that this is a video file and because this phone asumes video files as a ringtone it allows you to do this.
Hope this helps to everybody.
Detailed explanation where I found it:
http://www.krizka.net/2007/12/21/custom-ringtones-on-the-samsung-upstage-m620-telus-edition/
I FOUND THE SOLUTION GUYS!!! For everyone who has the “media file saving has failed” error, just rename your file! When you take pictures, the file is saved as SSPX00xx. The last 2 numbers (the xx) are arranged according to when a file is saved. So when you put you file into the DCIM>100SMED foldier, just rename it with the first 6 characters as “SSPX00” then anything you want for the next 2 numbers. Ex: SSPX0011 or whatever. I’m a genius.. I know.. j/k =P
P.s. i hope it works for you.. it did for me… haha
Dan, you are a genius, thanks so much for the “ringtone onto phone” rundown